Privacy Policy

Your privacy is important to us. It is Monster Endeavors, LLC's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, slackletter.com, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

Information We Collect

Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.

"Voluntarily provided" information refers to any information you knowingly and actively provide us when using or participating in any of our services. "Automatically collected" information refers to any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Personal Information

We may ask for personal information which may include:

• Name
• Email
• Slack workspace information
• Payment information

Slack Data

When you connect your Slack workspace to Slackletter, we access messages from the channels you specifically select. This data is used solely to generate newsletter content at your direction. We do not access private messages or channels you have not explicitly granted access to.

How We Use Your Information

We may collect, hold, use, and disclose information for the following purposes:

• To provide you with our platform's core features and services
• To enable you to access and use our website and associated applications
• To process payments and manage your subscription
• To communicate with you about your account or our services
• For internal analytics and service improvement

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

If you terminate or delete your account, we will delete your personal information within 30 days of the deletion of your account.

Third-Party Services

We may disclose personal information to third-party service providers for the purpose of enabling them to provide their services. Third parties we currently use include:

• Stripe (payment processing)
• Supabase (authentication and data storage)
• PostHog (analytics)
• Anthropic (AI processing)

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications at any time

Children's Privacy

We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Andrew Askins
andrew@metamonster.ai